IBEROSTARAGENTS WEBSITE PRIVACY POLICY

This privacy policy applies to the website www.IberostarAgents.com (hereinafter the Website). Please read this policy carefully. Here you will find important information about the processing of your personal data and your rights under the relevant regulations.

We reserve the right to update our privacy policy at any time due to business decisions, or to comply with any changes in legislation or case law. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels set out below.

1. Who is responsible for processing your data?

Unless specifically indicated otherwise, the party responsible for processing the data collected on the Website is IBEROSTAR HOTELES Y APARTAMENTOS, S.L., with registered office at C/ General Riera 154, 07010, Palma de Mallorca, Illes Baleares, (hereinafter referred to as the IBEROSTAR GROUP).

If you have any queries about the protection of your personal data, please contact the Iberostar Group's Data Protection Officer at privacy.dpd@grupoiberostar.com.

2. What will we process your data for and on what legal basis?

GRUPO IBEROSTAR uses anonymous statistics based on the data generated by your use of the Website (IP address, pages visited or actions carried out) to measure and analyse the use made by our agents and users of this digital medium. We use cookies and other similar technologies for this purpose. + More information about the cookies we use and how to disable them is available in our COOKIES POLICY.

This processing is based on the consent you have been asked to give for the installation of analytical cookies and our legitimate interest in evaluating and managing the quality of our services and products.

How has this interest been weighed against your rights and freedoms?

In weighing this interest against your rights and freedoms, it was determined that the processing had a limited impact on the privacy of data subjects, as it corresponded to their reasonable expectations and did not pose significant threats as it was carried out on aggregated data and with the consent of the data subjects themselves with regard to the metrics used with the use of cookies.

The publication of the data of the Agents and BDMs appearing on the website is carried out with their prior consent and is authorised exclusively for professional purposes within the framework of the collaboration relationship established with the Iberostar Group.

3. To whom may we disclose your data?

Website browsing data will be processed by the third parties whose cookies are used. + More information about third-party cookies used on this website is available in our COOKIES POLICY.
4. How long will we keep your data?

The personal data associated with the cookies used on the Website will be stored as indicated in the "DATA RETENTION PERIOD" section of our COOKIE POLICY.

5. What are your rights?

You have the right to obtain confirmation as to whether or not we are processing your personal data and, if so, to access your personal data. You can also ask for your data to be corrected if it is inaccurate or for incomplete data to be completed, as well as request its deletion if, among other reasons, such data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request that we restrict the processing of your data. In this case, we will only process the data concerned for the formulation, exercise or defence of claims or for the protection of the rights of other persons.

Under certain conditions and for reasons relating to your particular situation, you may also object to the processing of your data. In this case, we will stop processing your data except for compelling legitimate reasons that override your interests or rights and freedoms, or for the formulation, exercise or defence of claims.

You may also, under certain conditions, request the portability of your data to be transferred to another data controller.

You may withdraw your consent for certain purposes without affecting the lawfulness of the processing based on your consent prior to its withdrawal.
You also have the right to object to automated individual decisions that have legal effects on you or significantly affect you in a similar way, where this right exists in accordance with Article 22 of EU Regulation 2016/679.

You also have the right to lodge a complaint with a data protection authority.

To exercise your rights, you must send a request by post or e-mail to our Data Protection Officer at the addresses indicated in the section “Who is responsible for the processing of your data?”

You can find out more about your rights and how to exercise them on our privacy portal (https://www.grupoiberostar.com/portal-privacidad), as well as on the Spanish Data Protection Agency website (http://www.aepd.es) or on the website of the data protection authority in your country.